Dear Customer,
Welcome to our enhanced Customer Relationship Management application, designed to offer you seamless control and superior service at your fingertips. Here's what you can expect from our intuitive app:
- Data Usage Tracking: Easily monitor how much data you've downloaded and uploaded since your last connection to our server. Stay informed and manage your usage effectively.
Internet Package Management: Request a change to your internet package directly from the app. Tailor your plan to fit your needs without the hassle.
Router Connectivity Test: Use the "Router Connectivity Test" feature to check the health of your WiFi signal from your router to your device. If any issues arise, our app provides solutions to get you back online swiftly.
Support Ticket System: Open a "Support Ticket" within the app for any assistance you require. Communicate directly with our technical team via messaging, eliminating the need for phone calls.
Convenient Billing: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional fees. Keep your services active without interruption.
Payment History Review: Access your payment history at any time to keep track of your transactions and ensure everything is in order.
Real-Time Notifications: Stay updated with instant notifications about internet disruptions, special offers, or important news directly through the app.
Service Continuity: Even if your internet connection is cut due to unpaid bills, you can use mobile data within our app to make payments and restore your service automatically. Additionally, you can open a support ticket using the "Client Support & Ticket System" via mobile data if you're completely disconnected from our internet. Our support team is committed to resolving your issues quickly. Experience the ease and efficiency of managing your internet services with our dedicated app. We're here to ensure your connectivity is always at its best.
