"My o2" - consumption display, invoice, contract data, offers & loyalty benefits
Discover the most essential services and advantages available through the Mein o2 app, designed to enhance your experience as an o2 customer. This multiple award-winning app makes managing your mobile services seamless and convenient, no matter where you are.
Whether you're on a prepaid or term contract, the Mein o2 app provides a comprehensive overview of your account. For business customers, the o2 Business App is also available to cater to your specific needs.
Key Features of the Mein o2 App
FOR CONTRACT CUSTOMERS
- Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even add this as a home widget for quick access.
- Tariff Details: View your current tariff details and explore additional tariff options that suit your needs.
- Customer Data: Easily update your personal information on the go, ensuring your account details are always current.
- Invoices and Itemized Bills: Access your invoices and detailed billing records (EVN) directly from the app.
- SIM & Contract Services: Manage number portability, order and activate eSIM, handle third-party services, and more, all within the app.
- Network Check and Fault Reporting: Perform a live check of the o2 network and submit fault reports if needed.
- Loyalty Program: Enjoy monthly new customer benefits through our Priority loyalty program.
FOR PREPAID CUSTOMERS
- Usage Tracking: Keep tabs on your used data volume and units (minutes & SMS).
- Credit Management: Check your current credit balance and top up your account effortlessly.
- Tariff and Options: Switch tariffs or book additional options to tailor your service.
- Customer Data: Update your personal information conveniently while on the move.
- Network Check: Perform a live check of the o2 network.
FOR MY HANDY CUSTOMERS
- Contract Information: Access details about your My Handy contract.
- Digital Invoice: View your invoices digitally for easy access.
- Installment Plan: Gain insights into your installment plan.
- Early Payment: Opt for early payment options.
PLEASE NOTE
The Mein o2 app is designed for o2 private customers. Business customers should use the »o2 Business App« instead. Please note that Alice Mobile connections and third-party providers are not supported through this app.
LIABILITY/REQUIREMENTS
Important: The Mein o2 app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you must have an account at o2online.de.
