Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This instant access to crucial case data minimizes risk by preventing wrongful repossessions and enabling swift "On Hook" status updates. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in optimal safety conditions.
RCM's intuitive map interface simplifies fieldwork for drivers. Customizable icons streamline address routing, allowing for one-touch updates, pick-up location assignments, and ultimately, increased unit recovery rates. Create and save custom filters to focus on priority cases, enhancing efficiency. Every asset recovery form automatically generates a detailed Condition Report, complete with condition information and photographic evidence, which is instantly submitted to the client.
Key Features of RCM:
- Customize map icons (Pro)
- Instant "On-Hook" collateral marking
- Streamlined Asset Recovery process for efficient condition reporting, photo capture, and personal property documentation
- Real-time access to case information and addresses
- Rapid map search (Pro)
- Favorite case marking for quick access
- Customizable case filters for efficient address routing
- One-tap quick updates
- Automatic geo-updates
- Integrated To-Do list for swift condition reports on recovered units
Our dedicated support team is available 24/7 to assist with any RCM-related inquiries. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33
Last updated October 2, 2024
Mobile Case Acceptance:
- Accept cases directly from the mobile app!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Multi-select cases using a long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
