Samsung Smart Switch Mobile is the ultimate tool for seamlessly transferring your content from your old device to your new Samsung Galaxy phone. This powerful app simplifies the transition process, ensuring you don't lose any of your important data.
Features:
- Transfer all your content effortlessly from your old phone to your new Galaxy device.
- Compatible with a wide range of devices, including iOS, Android, and PC.
- Offers multiple transfer methods to suit your needs.
- Free to download and user-friendly, making the switch as smooth as possible.
If you encounter issues downloading through the Google Play Store, follow these steps:
- Reboot your phone, go to Settings → Apps → Google Play Store → Clear cache and data, and then attempt to download again.
With Smart Switch, you have the freedom to transfer your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch helps you rediscover your favorite apps or suggests similar ones available on Google Play.
Who can transfer?
- Android owners:
- Wireless transfer: Android 4.0 or higher.
- Wireless transfer from a compatible Android device to a Galaxy device: Android 4.0 or higher. Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.
- Wired transfer: Android 4.3 or higher, a charger cable, and a USB connector.
- iOS owners:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector.
- Import from iCloud: iOS 4.2.1 or higher and an Apple ID.
- PC/Mac transfer using iTunes: Smart Switch PC/Mac software – Get started at http://www.samsung.com/smartswitch.
- Windows Mobile owners:
- Wireless transfers: Windows OS 10.
*Note: For more information and step-by-step directions, visit http://www.samsung.com/smartswitch.
What can be transferred?
- Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only).
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).
Which devices are supported?
- Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2).
- Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2).
*Note: For Galaxy S2, old OS (GB/ICS) versions can cause incompatibility. If your S2 does not work properly, please try after a firmware update.
*Note: Due to compatibility issues between devices, it may not be possible to install and use Smart Switch on certain devices.
To ensure a successful transfer:
- Both devices must have a minimum of 500 MB of free space in their internal memory.
- If using a wired connection, your device must support the 'Transferring media files (MTP)' USB option to allow content to be transferred.
- If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (Note: These options may vary depending on your device manufacturer and OS version.)
Application permissions:
The following permissions are required for the app service:
- Required permissions:
- Phone: Used to confirm your phone number.
- Call logs: Used to transfer call log data.
- Contacts: Used to transfer contacts data.
- Calendar: Used to transfer calendar data.
- SMS: Used to transfer SMS data.
- Storage: Used to save the files necessary for data transfer.
- Microphone: Used for high-frequency audio when searching for Galaxy devices.
- Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
- Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices.
If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after the software update.
