The PSPCL Consumer Services app is designed for consumers of Punjab State Power Corporation Ltd. It offers a convenient platform to manage electricity-related matters. Users can register complaints regarding supply, billing, and other issues. The app also allows users to view and pay their electricity bills. If users have previously contacted the helpline number (1912), they can check the real-time supply status in their area. Additionally, the app provides a view of the status of users' complaints and requests.
It's important to note that the app is currently only functional within India and requires an active Indian mobile number capable of receiving SMS. Users are advised to refrain from submitting support issues in the app's review comments.
Here are some key advantages of using the PSPCL Consumer Services app:
- Consumer Complaints: Users can easily register complaints related to electricity supply, billing, and other issues through the app.
- View and Pay Electricity Bills: The app allows users to conveniently view and pay their electricity bills directly.
- Real-time Supply Status: Users who have previously contacted the helpline number can access real-time updates on the status of electricity supply in their area.
- Track Complaints/Requests: The app provides a user-friendly platform to track the status of registered complaints and requests.
Important Considerations:
- Limited to India: The app's functionality is currently limited to India.
- Support Issues: Users should avoid submitting support issues in the app review comments.
